Extensive experience in Voice Genie administration, trouble-shooting and optimization. Solid working knowledge of VXML, SRGF, SSML and Speech Portals using Nuance. Tech skills must include Shell Scripts, Perl, XML, XSL.
Position Details
Hands on Voice Genie administration
Strong communication skills
Ability to work independently with little to no supervision
Minimum Qualifications:
4-6 yrs of overall experience
2+ years Voice Genie administration and user support experience.
Professional with a good team support attitude.
Demonstrated ability of work prioritization.
Driven, self-motivated, quick thinker, problem solver, great communicator.